Privacy Policy for 450 Degrees UK

Effective Date: 09/11/24

Introduction Welcome to 450 Degrees UK. We specialize in catering for private events and are committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, www.450degreesuk.com, and our services.

1. Information We Collect We collect the following personal information from you when you fill out an event application form on our website:

Name and surname

Email address

Phone number

IP address

2. How We Use Your Information We use your personal information for the following purposes:

To provide you with quotations for our catering services (Legal Basis: Contractual Necessity).

For customer service to address any issues or questions you may have (Legal Basis: Contractual Necessity).

To send you marketing communications about our services that we think may be of interest to you (Legal Basis: Consent). You can opt-out of receiving these communications at any time by contacting us.

To analyze the usage of our services to improve our offerings (Legal Basis: Legitimate Interests).

3. Sharing Your Information We do not share your personal information with third parties, except as necessary to provide our services or as required by law. We use CRM platforms such as HubSpot and Piggy Business App to manage your information securely.

4. Data Storage and Security "To enhance the security of your personal data, we employ a range of technical and organizational measures, including encryption, secure server hosting, network vulnerability assessments, and staff training in data protection. Our security practices are regularly reviewed and updated to mitigate new risks and ensure the ongoing security of your data."

5. Your Rights Under the GDPR "You have several rights under the GDPR including the right to access, correct, and delete your personal data, the right to restrict or object to our processing of your data, and the right to data portability. For actions on automated decision-making and profiling, you can exercise these rights by contacting us directly through the provided contact details."

6. International Data Transfers We do not transfer your data internationally. All data is processed and stored within the UK.

7. Data Retention "We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it is processed. Detailed information on these periods and the criteria used to determine them is available upon request."

8. Updates to This Policy "This policy is reviewed annually by our Data Protection Officer to ensure continued compliance with applicable laws. Any changes to our privacy practices will be communicated through our website and, where appropriate, through direct communication with you."

9. Contact Us "For any questions or concerns regarding our use of your personal data, please contact our Data Protection Officer at info@450degreesuk.com or via phone at 07983941720."

450 Degrees Team